[10:02:11] System: Customer joins the chat.
[10:02:13] Employees (Lars S.)Hello and welcome to Vibro Chat! How can I help you today?
[10:02:20] Customer (T. Berger)Hello, I am interested in a vibrating bed for my basement. Can you advise me?
[10:02:28] Employees: With pleasure. So that I can recommend the right model: How big is the room, are there any humidity issues, and what do you mainly want to use the vibration for (e.g. relaxation, regeneration, therapy)?
[10:02:45] CustomerRoom is approx. 14 m², dry, 2.1 m ceiling height. Use: Relaxation and regeneration after sport.
[10:02:57] Employees: Perfect, thank you. For this size I recommend the model VibeRest 200 (140×200 cm). It has:
- Infinitely adjustable frequency 15-40 Hz (gentle to powerful),
- quiet EC motor (max. 48 W, standby < 0.3 W),
- Decoupled frame bearings for vibration damping (good for cellars/concrete),
- Timer (5-30 min) + app control.
[10:03:22] Customer: How loud is that in real life?
[10:03:27] EmployeesAt 20 Hz approx. 32 dB(A) at a distance of 1 m, at 40 Hz approx. 39 dB(A). In a basement with a concrete floor, the structure-borne sound emission is additionally damped. A rubber mat is included in the scope of delivery.
[10:03:44] CustomerSounds good. I'm interested in the environmental properties. What does Vibro do there?
[10:03:53] Employees: Gladly, here are the key points:
- MaterialsFSC-certified wood in the frame, textile cover OEKO-TEX® Standard 100, adhesives with low VOC emissions.
- EnergyHighly efficient EC motor, energy-saving standby < 0.3 W; estimated annual consumption at 4×/week × 20 min ≈ 3-5 kWh.
- Durability & repairabilityModular design; wearing parts (motor, damper, controller) available as spare parts; spare parts inventory 10 years.
- End-of-LifeTake-back programme in accordance with the WEEE standard; sorted separation of wood/metal/electronics.
- Packaging> 80 % recycled content; cardboard instead of foam where possible.
[10:04:32] CustomerOkay. Is there also CO₂ information?
[10:04:37] EmployeesYes, the product-related Cradle-to-gate emission is around 118 kg CO₂e for the VibeRest 200 (frame, motor, electronics, packaging). Utilisation phase depends on your electricity mix.
[10:04:58] CustomerGood to know. What is the guarantee?
[10:05:02] Employees3-year manufacturer's warranty on the motor & electronics, 5 years on the frame. In addition, 30-day right of return (unopened) or 14 days with depreciation if used.
[10:05:16] CustomerHow much does the set cost?
[10:05:19] Employees: Current 1.399 € incl. rubber mat and app module. Shipping within Germany regular 39 €.
[10:05:28] CustomerAre there environmentally friendly delivery options (bundling, low-emission)?
[10:05:34] Employees: We can clarify this after the purchase.
[10:06:04] CustomerI see. One more question: Does the bed vibrate through the wall to the neighbours?
[10:06:10] Employees: Very unlikely with a basement location and decoupled mat. In addition, you can operate the frequency below 25 Hz and the intensity below level 5, then it will remain practically inaudible outside the room.
[10:06:28] CustomerOkay, I'll take the VibeRest 200.
[10:06:32] EmployeesGreat! I am now sending you the secure payment link. Please check the order overview.
[10:06:38] System: Payment link sent: Vibro SecurePay.
[10:07:12] CustomerPaid. Order number?
[10:07:16] EmployeesThank you very much! Yours Order ID #VR200-EN-84731. Estimated arrival (standard): Thu, 02.10. Notification will follow by e-mail.
[10:07:44] Customer: All right. Then that's it. Thank you!
[10:07:48] Employees: With pleasure. Have a relaxing day!
[10:07:52] System: Customer has left the chat.
[10:07:57] Employees (internal): taps... "Hahah and I've got another one.”
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